Terms and conditions

By clicking on the ‘Book Now’ button, you agree to the following Terms and Conditions.

These Terms and Conditions are agreed between Green Leaf Lorikeet Pty Ltd trading as Maleny Lodge (“Maleny Lodge”) and the person making the booking (“you”).

All bookings made via participating websites or with Maleny Lodge directly are made subject to these Terms and Conditions. You will be deemed to have accepted these Terms and Conditions on behalf of all persons who will be staying at the property under the booking once any payment is made in relation to the booking.

RATES AND CHARGES

Rates are in Australian dollars and are inclusive of all compulsory government or regulatory charges and taxes (for example GST) where applicable.

CANCELLATION

If you cancel your booking the following charges will apply in relation to each booking: Up to 60 days prior to your scheduled check-in date: No cancellation fee will be applied and any deposit you have paid for your booking will be returned. Within 60 days but up to 30 days of your scheduled check-in date: a $50 cancellation fee will be deducted from any monies which you have already paid. Within 30 days of your scheduled check-in date: a 100% cancellation fee will apply, and you will be required to pay to Maleny Lodge the full amount of your booking less any amount which you have already paid.

CHECK-IN

Standard check-in time is between 2:00pm and 5:00pm. Other times may be possible by prior arrangement.

CHECK-OUT

Standard check-out time is 11:00am.

BREAKAGES, DAMAGE, THEFT

You authorise charges to the credit card you booked with to cover any breakages, damages or theft caused by you during your stay. This authorisation may also be used to cover cleaning charges in excess of the normal level of cleaning.

Lost or stolen keys will incur a $200 fee. Before charging the fee, Maleny Lodge will make reasonable efforts to contact you and give you the opportunity to return the keys. If you cannot be contacted or fail to return the keys within an agreed timeframe the fee will be charged to your credit card.

CHILD AND PET POLICY

Maleny Lodge does not cater for children under 16 years or for pets.

PROHIBITIONS

The conduct of any illegal activity at the premises is strictly prohibited and may result in Maleny Lodge dismissing you as a guest without a refund, terminating the remainder of your booking, and/or legal prosecution.

Smoking is not permitted at any time on the premises. To ensure all guests have an enjoyable stay, please keep noise to a minimum after 10pm and before 7am.

Cooking on the premises is not permitted.

No candles or open flames are permitted.

RELEASE, INDEMNITY AND PROPORTIONATE LIABILITY

To the extent permitted by the law, you agree to release, indemnify and hold harmless, Maleny Lodge and its current and former officers, employees, contractors, sub-contractors/consultants (including their respective employees and contractors) and agents against, from and in respect of all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including but not limited to consequential and economic losses, property loss/damage and damages for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from your booking or your stay at the property except to the extent such expense, cost, liability, claim, action, proceeding, damage, judgment or loss arose out of, was caused by, attributable to or resulted from Maleny Lodge’s negligence, wrongful act/omission or breach of these Terms and Conditions. To the extent permitted by law the aggregate of Maleny Lodge’s liability to you is limited to an amount not exceeding the amount paid by you for your booking. Each indemnity in these Terms and Conditions is a continuing and independent obligation and survives the termination or expiry of these Terms and Conditions.

EVENTS BEYOND CONTROL

Maleny Lodge is not responsible for any loss arising out of any occurrences or conditions beyond its control, including but not limited to acts of terrorism, act of God, defects in vehicles, war, strikes, theft, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule. All travel documents, observance of laws and government regulations are your responsibility.

USE OF INFORMATION

You consent and authorise Maleny Lodge to collect, use and disclose your personal information for the purposes of administering your booking and providing you with any services associated with your booking.

You consent to information which you have provided to Maleny Lodge as part of your booking being used by Maleny Lodge for the purpose of informing you about offers and promotions which relate to Maleny Lodge.

Maleny Lodge will not provide or disclose any information you have provided to Maleny Lodge to any person other than a related body corporate without your prior written consent.

GENERAL

The Terms and Conditions are governed by and will be construed in accordance with the laws of the State of Queensland, Australia.

If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable then it will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible, it will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.